1. Introduction
Welcome to Sussex Outdoors Life ("we", "us", "our", or "the Website").
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding your information.
By accessing or using this Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Contact details
- Any other information you submit through forms or messages, including quotation requests
2.2 Automatically Collected Information
When you visit the Website, we may automatically collect:
- Log Data: IP address, browser type, operating system, access times, and pages viewed
- Device Information: Device model, identifiers, and language settings
- Cookies & Tracking Technologies: See Section 4
3. How We Use Your Information
We use collected information for purposes such as:
- Providing, maintaining, and improving the Website
- Responding to your enquiries and messages
- Sending administrative or service notifications
- Monitoring usage and analysing trends
- Preventing fraud or abuse
4. Cookies & Tracking Technologies
We and our third-party partners may use:
- Cookies
- Web Beacons
- Pixels
- Local Storage
These help with analytics, performance, and enhancing your experience. You can manage cookies through your browser settings.
5. Third-Party Services
We may share your information with third parties only in limited cases:
- Service providers who help operate our Website
- Analytics tools, including Google Analytics
- Legal requests or to enforce our Terms of Service
- Affiliates with your consent
Third-party services may set their own cookies and collect data independently.
6. Marketing and Communications
We do not share your email address for marketing purposes without your consent.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to:
- Achieve the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
9. Children's Privacy
This Website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us so we can remove it.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct or update it
- Request deletion
- Object to processing
- Withdraw consent
To exercise these rights, please contact us using the details below.
11. International Users
The Website is hosted in the United Kingdom. If you access it from outside this region, your data may be transferred across borders in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy at any time. We will revise the "Last Updated" date above whenever changes are made.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us through our Contact page.